Privacy & Security

Our Pledge

CATALO has created this privacy statement for customers in order to demonstrate our collective firm commitment to your privacy. The following discloses the information gathering and dissemination practices for this website.

Collection of Personally Identifiable Information

When you visit our website(s), we will record your visit only and will not collect any personally identifiable information (i.e. information that is about you and identifies you) from you unless otherwise stated. Cookies used (if any) in any part of our website will not be deployed for collecting personally identifiable information. For your information, Cookies are small computer files that can be stored in web surfers' computers for the purposes of obtaining configuration information and analyzing web surfers' viewing habits. They can save you from registering again when re-visiting a web site and are commonly used to track your preferences in relation to the subject matter of the website. You may refuse to accept Cookies (by modifying the relevant Internet options or browsing preferences of your computer system), but to do so you may not be able to utilize or activate certain available functions in our websites.

Types of Personally Identifiable Information Collected

At times, you may be asked to provide your personally identifiable information (“Personal Data”) including, but not limited to, your name, gender, age, telephone number, fax number, home address, email address, credit card information, bank account number, education level, occupation, household income, interests and favourite activities, etc. in order to enjoy the service we offer. Specific purposes for which your Personal Data may be used are set out in our Personal Information Collection Statement under section 6 below, including the use of Personal Data for direct marketing. Such Personal Data is collected with your knowledge and consent. If you would like to stop receiving any information or special offer for the upcoming events and services from CATALO, or any promotional information from our affiliated companies, please inform our Customer Service Department by email at with subject "UNSUBSCRIBE".

Confidentiality respects and values your privacy. will not, without permission, sell, disclose or provide ANY information, including your name, address, e-mail address or other personal information to any third party, unless required to do so for the original purpose of collection or by law.


We use various encryption techniques to transmit via the Internet your Personal Data as well as personally identifiable information. Only our authorized personnel may access such Personal Data or information.


Should you have any enquiry concerning our Privacy & Security Policy, please feel free to contact our Customer Services Department.

CATALO Natural Health Foods Limited
Mailing Address: 7/F ,Contempo Place, 81 Hung To Road, Kwun Tong,
Kowloon, Hong Kong
Email Address:

Please note that the Statements may be amended from time to time. Notices regarding amendments will be posted at our page to inform you of the effective dates of such amendments. Amendments will not have retrospective effect.

Terms of Use

Thank you for visiting CATALO Natural Health Limited’s (together with its subsidiaries, “CATALO”, “we”, “our”, “us”) website (the “Site”). This agreement ("Agreement") sets forth the terms and conditions under which CATALO is willing to authorize your access to the Site and to provide you with the online services. By using the services, such as browsing and placing orders on the Site, you are agreeing to all the terms of this Agreement.

Intellectual Property Rights and User's Obligations

This Site is CATALO’s only official website. We reserve all intellectual property rights in relation to the Site, including without limitation the Site, its design and all of the contents on the Site(including but not limited to the logos, photographs, graphics, drawings, written work, diagrams, audio files and video files used on the Site) (“Content”). Prior written consent of CATALO is required if you intend to reproduce, distribute or otherwise use any of the Content found on this Site in any way or for any purpose. CATALO reserves the right to take legal action and seek compensation for such damages or losses that may arise from any unauthorized reproduction, distribution or use of the Content.

Availability and Suitability of Services

CATALO, its affiliates, licensees and franchisees do not warrant that the product descriptions or the Content of this Site are entirely accurate, complete, reliable, current or error-free. CATALO may change all or any parts of the Content at any time without notice. The information contained in the Site is catered specifically to the Singapore market

Third Parties Websites

We are not in any way responsible for the content of any externally linked website or webpage. CATALO is providing these links to you for your convenience, and the inclusion of any link does not imply that CATALO endorses, guarantees, or accepts any responsibility for the content or products on such a third-party site. Should you have any enquiry, please contact us by email:


The User agrees to hold CATALO harmless and indemnify CATALO against all losses, damages, claim, demands, liabilities, costs (including without limitation legal costs), and expenses in connection with his or her use of the Site and the Content in breach of the terms and conditions herein or negligence.

Limitation of Liability

CATALO shall not be liable to the user or any other person whether in tort, contract, statute or otherwise (including without limitation for negligence, breach of contract, defamation, or intellectual property right infringement) for:

For the avoidance of doubt, it is the Site user's sole responsibility to comply with all applicable laws and regulations with respect to the possession, use, sale, re-sale or otherwise deal with, directly or indirectly, of any items purchased or information obtained from the Site. By placing an order through the Site, the User represents that the products ordered will be used or otherwise dealt with only in a lawful manner.


It is CATALO's practice is to take all reasonable steps to maintain strict confidentiality of and provide adequate protection to the information and data collected. CATALO however does not warrant or guarantee such confidentiality.

Law and Severability

The terms and conditions stated here, and other notices and statements posted on this website, are governed by the laws of Hong Kong, and each part of these documents shall apply to the extent permitted thereby. Any part which is prohibited or unenforceable in any jurisdiction is ineffective as to that jurisdiction only to the extent of the prohibition or unenforceability. That does not invalidate the remaining parts of the respective documents nor affect the validity or enforceability of that part or the remaining parts in any other jurisdiction.